Delivery

Tracked, clear, no surprises.

Fonelya prepares each order with care and shares tracking information as soon as the carrier takes it in charge.

Preparation

Orders are prepared and dispatched within 24 business hours, subject to product availability.

Tracking information is shared when the shipment is handed to the carrier so you can follow its progress.

Delivery is free on orders from €80. The applicable amount is shown before you confirm your order.

Shipping destinations, methods and costs are shown at checkout. Check the address and available options before confirming your order.

If your parcel arrives damaged or tracking stops moving, contact customer care promptly with your order number.

Changed your mind?

Read the full process before sending a product back.